Skip to main content

MoJoPro iOS Troubleshooting Guide

In this guide, you will find helpful information for operating MoJoPro for iOS. Browse by topic to find basic troubleshooting steps for common customer issues, or review our FAQ to find the answer to a specific question.

Can’t find what you’re looking for? For help with more complex issues, please contact Haivision Customer Support.

Additionally, you can generate a diagnostic log from the app that can be sent to support. See Generating a Diagnostic Report in the MoJoPro iOS User’s Guide for instructions.

Contents

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.