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MoJoPro FAQs

General

What devices support MoJoPro?

Always review the datasheet for up to date information on supported platforms. The following lists supported iOS and Android devices for the most recent releases.

MoJoPro iOS version 6.2:

  • iPhone (iOS 16 to 18)

    • 8, 8 Plus

    • X, XS, XR, Xs Max

    • 11 to 16 (Standard, Pro and Pro Max)

    • SE

  • iPad

MoJoPro Android version 4.0:

  • Android devices (Android 12 to 15)

    • Samsung S10, S20, S21, S23 and S24

    • Samsung A10, A20, A52 and A55

    • Google Pixel 8a

    • One Plus 12

Can I use MoJoPro with an external screen?

Yes, with a USB-C or Lightning to HDMI adapter you can display the smartphone screen externally.

Live & Record

I only see the Flash icon on the Live/Record screens. Where are the other camera settings?

If you are not seeing camera settings on the Live or Record screens, this is likely because the app is in Basic mode. Navigate to Menu > Settings, set the slider at the top of the screen to Advanced, and return to the Live or Record screen. All camera settings should now be available.

Can I live stream and record simultaneously?

Yes, when a Live is in progress, tap the AR_record.png icon under the start/stop Live icon.

You may also navigate to Menu > Settings and enable Auto Record at Live Start.

Can I mute or disable audio capture?

While you cannot explicitly “mute” audio capture during Lives and Records, you can attenuate the audio gain so the sound is not audible. There are two options for doing this:

Option 1 - Using the internal (device) mic:

  1. Tap the AR_microphone_on.png icon on the bottom of the VU meter and ensure the internal mic is selected.

  2. Slide down the audio gain handle on the VU meter.

Option 2 - Using an external mic:

  1. Navigate to Menu > Settings.

  2. In the General section, enable Configurable Audio Gain.

  3. Return to the Live or Record screen and slide down the audio gain handle on the VU meter.

Can I have different Live and Record settings?

Yes, in Menu > Settings you can set different live and record values for video encoding, resolution and bitrate. For example, you may wish to live stream in H.265/HEVC but record using H.264/AVC.

Forward

Can I automatically forward recordings?

Yes, you can set MoJoPro to automatically forward completed recordings to a connected receiver without additional input. Navigate to Menu > Settings and enable Auto Forward after Record.

Can I record and forward simultaneously?

No, a recording must be stopped before it can be forwarded to a receiver.

However, you can set recordings to automatically forward once completed. Navigate to Menu > Settings and enable Auto Forward after Record.

Connections

How many connection profiles can I create?

On the receiver side, the number of connected MoJoPro devices (as well as other field units) is determined by StreamHub/Manager/Hub 360 licensing. On the MoJoPro side, there is no limit on the number of StreamHub and Manager connection profiles you can create, but only one Hub 360 connection (whether active or not) can be present at a time.

If a connection is lost and then restored during a live, do I need to restart the live?

No, if a live is in progress when the connection is lost, the live will resume automatically when the connection is restored.

Video Return

Is the video return visible if a live is not in progress?

Yes, the video return is still available and can be viewed by tapping the AR_more_options.png icon and selecting AR_video_return.png Enable Video Return.

When MoJoPro is live, is the video return muted?

If headphones are connected to the device, the video return is unmuted and can be muted/unmuted from the video return thumbnail.

If no headphones are connected, the video return is muted and cannot be unmuted. This is to prevent an audio feedback loop where the audio from the video return is captured by the main microphone.

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