Configuring Modem Bands
Important
If modem bands are not set in automatic mode or if they are not all selected, a star is displayed on the modem line.
You can configure modem bands using:
Default Mode – keeps it simple by limiting required fields to Network Mode and Preset.
Expert Mode – gives you access to all bands. (Only accessible from the Web interface)
Depending on whether you are working locally from the unit panel or remotely from the web interface, choose from the following tabs.
From the Home screen, tap 
until you reach the Networks menu.
Tap the Modem line you wish to configure modem bands for.
Tap
to reach and tap Frequency Bands.Tap on the Network Mode line and choose one of the following:
Auto
5G/4G
5G Only
4G Only
3G Only
Note
For 5G networks operating in Non-Standalone mode (NSA), select 5G/4G.
Tap on the Preset field and choose either All Bands or Low Frequency.
Note
Low Frequency bands are useful for indoor operations.
Default Mode
From the Dashboard, in the Networks section, click the
icon on an active modem.In the Frequency Bands section's Mode list, ensure Default mode is selected.
Frequency Bands Default
In the Network Mode dropdown, select a mode (Auto, 3G only, etc.)
In the Preset dropdown, select either All Bands or Low Frequency.
Note
Low Frequency bands are useful for indoor operations.
Click the Apply button.
Expert Mode
From the Dashboard, in the Networks section, click the
icon on an active modem.In the Frequency Bands section's Network Mode dropdown, select Expert mode. The display updates to show the various frequency bands.
Enabled bands show a green background, while disabled bands show a dark gray background. Click each icon to enable/disable them as desired.
Click the All On and All Off buttons to enable/disable all frequencies within the respective 4G or 3G bands.
Click the Apply button.