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Pair CNN Field Transmitter with Hub 360 (Front Panel UI)

This page explains how CNN Field Transmitter units are named using a specific pattern and paired with Hub 360 using a pairing code. The device’s name and date/time are set through the front panel UI, and the Hub 360 profile is created and paired with the provided code.

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Naming Convention

CNN units are named with the following pattern:

CNN field kits are named with the following pattern:

ABC-D-12345

  • ABC = Location code (example:  LON = London)

  • D = Unique identifier for that location, usually a number

  • 12345 = The last five digits of the Haivision serial number. 

This is NOT the WBD asset tag number.

The Haivision serial number starts with “AVW” and can be found on a white label on the side of the unit. In the example below, “07908” would form part of the field kit name:

image-20260219-202215.png

Set Name and Date/Time

To set the name of the unit and the date/time using the front panel, do the following:

  1. On the main menu, navigate to Settings (“cog” icon).

    image-20260219-202755.png

Navigation tips:

  • On the PRO or RACK units, use the navigation buttons on the touchscreen.

  • On AIR units, use the selection wheel to move, press the wheel to select, and use the back button (to the left of the wheel) to move back out of a menu.

    image-20260219-202926.png

  1. Navigate to Device.

    image-20260219-202939.png

  2. Select General.

    image-20260219-203012.png

  3. Select the blank under Product identifier.

    image-20260219-203043.png

  4. Use the buttons to fill in the correct name for the unit.

    image-20260219-203106.png

TIP: You can connect a USB keyboard to make this easier.

  1. Click the check icon image-20260219-203151.png when done.

  2. Click the “Use NTP” toggle to the On position.

    image-20260219-203326.png

TIP: If no NTP server is specified below the toggle, you can use pool.ntp.org

  1. Click the Back button.

TIP: On AIR units, the back button is to the left of the Selection wheel.

  1. Click Yes and allow the unit to reboot.

    image-20260219-203342.png

Pair with Hub 306

To pair the unit with CNN’s Hub 360 subscription, do the following:

  1. On the main menu, navigate to Settings (“cog” icon).

    image-20260219-203616.png

  2. Navigate to and select Destination.

    image-20260219-203630.png

  3. Click the + icon.

    image-20260219-203640.png

  4. Change Profile name to “Hub 360”.

  5. Change Type to “Haivision Hub 360”.

    image-20260219-203656.png

  6. Leave “Auto-connect” enabled.

  7. Click the Save (diskette) icon.

    image-20260219-203712.png

  8. Click “OK”.

    image-20260219-203722.png

  9. Enter the pairing code and click the “check” icon.

    image-20260219-203837.png

    1. At the time of this writing you can use 351369. If that code is no longer valid, please contact your WBD CNN subscription admins.

  10. The device should automatically pair at that point. This may take a few moments. When connected, you should see the “Link” (chain icon) image-20260219-203931.png LED illuminate on the device’s front bezel.

TIP: If you see a “Failed to connect…” error, click “OK” and check the following:

  • Make sure the device has an Internet connection (cell modems, Ethernet and/or WiFi).

  • Make sure the date and time is correctly set (under Settings > Device > General).

image-20260219-204053.png

 

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