Signing in to Your Server (AWS)

Accessing the Web Interface

Note

Internet Explorer is no longer supported. We recommend using Microsoft Edge or Google Chrome.

1. Open a Web browser and enter the public IP Address of the virtual server. See Step #17 in Creating a Virtual Kraken Server to find the assigned IP address. A message may appear warning that the connection to the server is untrusted. This is normal, and you can safely continue.

2. Sign in to the Web Interface, using the haiadmin username and password (the default password is provided on the Important Notice, available from the Haivision Support Portal).

   

   
   Click the Sign In button. 

   • For BYOL instances, a License Required modal appears. See Licensing Your Server to obtain a license.

For more details, refer to Signing in to the Web Interface in the User's Guide.

Accessing the Server via SSH

You can log in to virtual server's Secure Shell (SSH) by using the key that was downloaded when the virtual server was created. See the step #9 in Creating a Virtual Kraken Server.

The Console UI will not launch automatically in Kraken Cloud instances. If you lose/forget the password for the haiadmin account, follow the below procedure to reset the password.

1. In a terminal window, enter the following command:
   ssh -i <private-key.pem> hvroot@<public-ip-address>

The shell appears, as in the following example.

2. From here, launch the Console UI by running:
   [hvroot@localhost ~]$ /opt/haivision/usr/bin/cui.py

3. The Console UI appears. Select Change haiadmin Password from the side menu and enter a new password.

   

Note

Modifying any additional settings through the Console UI is not supported on cloud instances and should be avoided.

4. Log out of the Console UI and exit the SSH session.

5. The haiadmin user can now sign into the Kraken web interface with the new password you specified.