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Signing in to Your Server

Accessing the Web Interface

  1. On the VM Machines page, click the link for the Kraken Azure instance to view the details for the VM:

Tip

The Kraken Web Interface can be accessed with Kraken Azure VM’s Public IP address.

  1. Click the Public IP address the link to open the Web Interface. 

  2. Sign in to the Kraken Web interface, using the default administrative user name and password.

  3. Please refer to the Important Notice (postcard included in the box or available from the Download Center on the Haivision Support Portal) for the default login credentials.

  4. A License Required modal appears. See Licensing Your Server to obtain a license.

Accessing the Server via SSH

You can log in to virtual server's Secure Shell (SSH) by using the key that was downloaded when the virtual server was created. See the step #8 in Setting Up Your Server.

The Console UI will not launch automatically in Kraken Cloud instances. If you lose/forget the password for the haiadmin account, follow the below procedure to reset the password.

  1. In a terminal window, enter the following command:
    ssh -i <private-key.pem> hvroot@<public-ip-address>

The shell appears, as in the following example.

SSH Shell

SSH Shell

  1. From here, launch the Console UI by running:
    [hvroot@localhost ~]$ /opt/haivision/usr/bin/cui.py

  2. The Console UI appears. Select Change haiadmin Password from the side menu and enter a new password.

    Change_haiadmin.png

Note

Modifying any additional settings through the Console UI is not supported on cloud instances and should be avoided.

  1. Log out of the Console UI and exit the SSH session.

  2. The haiadmin user can now sign into the Kraken web interface with the new password you specified.

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