Signing in to Your Gateway

Important

After the VM starts, it may take up to 3 minutes for all services to launch and the HMG/HSG sign-on screen to appear.

Accessing the Web Interface

Note

Internet Explorer is no longer supported. We recommend using Microsoft Edge or Google Chrome.

1. Open a web browser, and enter the public IP Address of the virtual server. See Step #18 in Creating a Virtual Server to find the assigned IP address. A message may appear warning that the connection to the server is untrusted. This is normal, and you can safely continue.

2. Sign in to the Web Interface, using the haiadmin username and password. (By default, the password is the Instance ID of the virtual server. See Step #18 in Creating a Virtual Server.)

   

Tip

The Instance ID is the initial password for all user accounts.

3. Click the Sign In button. 

   • For BYOL instances, a License Required modal appears. See Licensing Your Server to obtain a license.

     

   • For PAYG instances, the Route List screen appears.

For more details, refer to Signing into the Web Interface in the User's Guide.

Accessing the Server via SSH

You can log in to virtual server's Secure Shell (SSH) by using the key that was downloaded when the virtual server was created. See Step #8 in Creating a Virtual Server.

Note

The Console UI is no longer available for Gateway Cloud instances.

1. In a terminal window, enter the following command:
   ssh -i <private-key_rsa> hvroot@<public-ip-address>

The shell appears.