Supported Hardware
System Managers
In version 4.4, all Command 360 and Site Managers are supported. However, if the server features a RAID card, it must be removed prior to upgrading.
Supported | Not Supported |
|---|---|
Site Manager | |
SBC 8113 | RAID |
Command 360 Manager | |
SBC 8115 | |
CineAgents
Supported |
|---|
CineAgent 4 (Gen 1 with P3000 GPU) CineAgent 16 (Gen 1 with P2200 GPU) CineAgent 4 (Gen 2 with AMD APU) CineAgent 16 (Gen 2 with RTX A2000 GPU) |
Video Processors
Supported | Not Supported | ||||
|---|---|---|---|---|---|
SBC | GPU | Capture | SBC | GPU | Capture |
Alpha FX Elite | |||||
8113 | WX 5100 | IPX HDMI | 8112 | W9100 | |
|
Note Any Alpha FX Elite produced in 2020 or later is supported. For any Elite produced earlier, please verify upgrade support. | |||||
Alpha FX Core | |||||
8113 | WX 5100 | IPX HDMI | 8112 | W9100 | |
|
Note Any Alpha FX Core produced in 2020 or later is supported. For any Core produced earlier, please verify upgrade support. | |||||
SMD Alpha FX | |||||
8113 | WX 5100 | IPX HDMI | 8112 | W7100 | |
|
Note Any Alpha FX SMD produced in 2020 or later is supported. For any SMD produced earlier, please verify upgrade support. | |||||
Alpha FX Pro | |||||
8115 | WX 5100 | IPX HDMI | W6400 | ||
|
Note All Alpha FX Pro appliances are upgradeable. Some early Alpha FX Pro appliances feature an additional W6400 GPU that will no longer function for Command 360 displays post-upgrade. | |||||
Alpha FX Edge | |||||
8113 | WX 4100 | IPX HDMI | z270 | ||
|
Note Any Alpha FX Edge produced in 2020 or later is supported. For any Edge produced earlier, please verify upgrade support. | |||||
Encoders and Decoders
Fully Supported |
|---|
CineLink 4K-EL (HDMI 1.4) CineLink 4K-EL 2 (HDMI 1.4) CineLink 4K-EL (HDMI 2.0) CineLink 4K-EL 2 (HDMI 2.0) AD1 |
Partially Supported |
CineLink KVM E2 CineLink KVM E4 CineLink KVM AP2 CineLink KVM AP4 CineLink HD-EL Note CineLink KVM Encoders: Command 360 supports KVM video on Command 360 displays, but does not manage or discover the device. A separate KVM Utility supports those functions. CineLink KVM Access Points: A separate KVM Utility supports this device’s setup process and features an on-screen display for the user interface. CineLink HD-EL generated streams can be added as IP Streams if the URL is known. |
Not Supported |
CineLink 4K-D CineLink HD-D Note CineLink HD-D’s functionality is replaced by the AD1. CineLink 4K-D’s functionality as a redundant display can be replaced by Alpha FX Pro, Core, or Elite. However, this may not be a suitable form factor for some installation locations. |