Skip to main content

Manually Updating the Certificate

This topic describes how to generate a certificate signing request (CSR) and manually submit a certificate.

To manually update the certificate:

  1. Click the user icon in the top right and select Admin.

  2. On the side menu, click Site Settings.

    General Tab of Site Settings Page

    General Tab of Site Settings Page

  3. Click the  icon next to Certificate. The Certificate Management panel opens on the right.

  4. Click the Actions button and select Generate CSR.

    Certificate Management Actions

    Certificate Management Actions

  5. Confirm the information in the Subject and the Subject Alternative Names fields.

    Generate CSR Fields

    Generate CSR Fields

  6. Click Generate CSR

  7. Copy the generated CSR or click Download CSR. As noted in the interface, the CSR is not stored in Command 360.

    Generated CSR

    Generated CSR

  8. After saving the CSR, click Close.

  9. Click the  icon next to Certificate to return to the Certificate Management panel.

  10.  Click the Actions button and select Update Certificate.

  11. Click Manual Submission.

    Certificate and Certificate Authority Fields

    Certificate and Certificate Authority Fields

  12. Paste the certificate in the appropriate field.

  13. Click Update Certificate when finished.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.